Delete your Lungli account

You can delete your account yourself, at any time, from inside the app. You do not need to ask us first.

In the app

1. Open Lungli and sign in.
2. Tap the gear at the top to open Settings.
3. Tap Account, then Delete account.
4. Type DELETE to confirm.

If you cannot open the app

Write to sonbola.apps@gmail.com from the email address of your Lungli account and ask us to delete it. We reply to that same address, so that nobody else can delete your account for you.

What happens when you delete it

• You are signed out everywhere and can no longer sign in.
• Your profile is removed from Discover and from groups, and nobody can write to you.
• Your open conversations are closed. Messages you already sent stay visible to the people you sent them to, shown as from a deleted account.
• Your notification tokens, starred people, your Memory and notification settings are removed.

What we keep, and for how long

We keep a minimal record of the deleted account, and any reports, warnings or suspensions about it, to prevent abuse and to meet legal obligations. It is not erased on a timer: it stays until our team erases it, and you can ask us to do that at any time by writing to sonbola.apps@gmail.com.

When it is erased, the record, the reports about the account and its warnings and suspensions are removed for good, and the email address can be used to sign up again. A report you made about someone else stays, without your name on it.

The Privacy Policy has the full detail.